- IX Web Hosting Introduction
IX Web Hosting is primarily a shared hosting provider, but with one important difference: its services are geared towards SEO. By providing customers with their own dedicated IP addresses, all websites are ready to accept ecommerce transactions. In addition, sites with dedicated IPs could well be given an advantage in the search engines. Based in Columbus, Ohio in the US, the company was founded by Fathi Said who is still the CEO. Said claimed the company hosted more than a quarter of a million websites in 2007, so five years on, it’s likely that they host considerably more. Fathi Said is also the CEO of Host Excellence as part of the Ecommerce Inc group.
- IX Web Hosting Hosting Plans
Let’s look at shared hosting first of all. When comparing IX Web Hosting plans, consider whether you need a dedicated IP, either for SEO or ecommerce. If you do, their plans will be of interest.
- IX Web Hosting Reviews : User Reviews*
I am a web professional who has used IX Web Hosting for several years. Recently they moved their US support overseas. They obviously think that increased profits are more important than customer satisfaction. I used to get very good support. Now, my questions are not understood and not answered. It is worse than terrible. Recently they did a server migration during a business day! A key client of mine has been without their website the entire day. They think it's fixed, but it is now and are now ignoring my requests for help.
Good bye IX. You used to be good. I hope you enjoy your extra profits at the expense of losing long-time customers!
Reviews By #Dave Zarro upstatemediasc.com
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I hate to have to submit this review as I have always been happy with IX Web Hosting. I found them when I did a search for hosting companies when Go Daddy had a melt down and my website was down for days due to their inadequate servers. So I got on board with IX Web Hosting because they offered 10 Dedicated IP's, unlimited bandwidth for the low price of $7.95
Whenever I had a problem I just called them and they would fix what ever needed to be fixed. Very personable, they went out of there way to make tweaks to my site that I didn't know how to do as far as server, .htaccess file and blog changes. Go Daddy never offered that type of attention.
The one thing I appreciated from them was when there was a hiccup with their servers they would own it and fix it within a short time period. Go Daddy support was always very condescending making it seem like I was only experience the problem telling me to refresh my cache insulting my knowledge. When they full well knew they were having server problems. I get it there is no 100% uptime but at least own it when your down.
So ya, in the past my experiences with IX were very good. Fast forward to the present and like a good relationship suddenly gone wrong it's all unraveling before me. I'm so done with them! They have had a complete melt down twice with in an 8 day period. 1st incident happened on Feb 22 , IX servers were down for 2 whole days thus so was my website. They recovered, apologized, and we moved on. Today, March 4th, again I am on my 3rd day with no hosting service and no email. My very lucrative blog has been black since Sunday morning, it's now Wednesday! ETA is estimated for late Thursday!! The maddening part I have all my "personal stuff" (website data, wordpress database etc.) all tied up on there server so I can't transfer anything over to a new hosting company until IX Web Hosting goes back up. It's so maddening!!
In the meantime I'm losing customers, sales & money! So very unacceptable. We're through IX Web Hosting! It was good, but now you blew it. I no longer trust you with my business.
Reviews By #Dianne Hernandez 203kmortgagelender.com
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